Ledger1 ("we", "us", "our") provides an AI‑assisted ERP platform. This Privacy Policy explains how we collect, use, share, and protect information in connection with our websites, products, and services (collectively, the "Services").

Information We Collect

Account & Contact Data: name, email address, company, role, and authentication identifiers.
Operational Data: content and metadata you provide to the platform (e.g., inventory, orders, schedules), integrations, audit logs, and configuration.
Usage Data: device and browser information, IP address, pages viewed, product interactions, diagnostics, and crash data.
Cookies & Similar: we use cookies and local storage to remember preferences, maintain sessions, and analyze usage.

How We Use Information

Provide, operate, secure, and improve the Services.
Personalize experiences, including AI‑assisted recommendations and automations.
Communicate with you about product updates, support, and security notices.
Analyze performance and develop new features.
Comply with legal obligations and enforce terms and policies.

Sharing of Information

Processors: trusted vendors who process data on our behalf (e.g., hosting, analytics, email) under written agreements.
Integrations: at your direction, we exchange data with third‑party systems (e.g., POS/ERP/HRIS).
Legal: to comply with law, respond to lawful requests, or protect rights, safety, and security.
Corporate Events: in connection with mergers, acquisitions, financing, or asset transfers.

International Transfers

We may transfer and process information in countries other than where you live. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and customer configuration.

Security

We apply industry‑standard safeguards including encryption in transit, role‑based access controls, audit logging, secure development practices, and regular backups. No method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You can exercise these rights by contacting us using the information below. Where we process data on behalf of a customer, we may refer your request to that customer.

Children

Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect such data.

Do Not Track

We do not respond to Do Not Track signals. You can manage cookies through your browser settings.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version and update the “Last updated” date.

Contact

Ledger1 · Santa Fe, New Mexico · Email: info@theutilitycompany.co